Caitlin Johnson is Service Dispatcher for Ridgetop. Caitlin has several years of experience in service dispatch and resides in Springfield, TN.
Dwight is Service Manager for Ridgetop. Dwight has several decades of experience in Production Management and resides in Ashland City, TN with his wife.
Trey Perry is Project Manager at Ridgetop. Trey has been involved with Ridgetop since 2016. Prior to joining the Ridgetop team, Trey spent over a decade in project management with large Mechanical Contractors throughout the southeast. Among other interests, Trey is an avid outdoorsman and sports fanatic. Trey is a graduate of Mississippi State University and resides in Hendersonville with his wife and two children.
About Ridgetop Mechanical
As HVAC/Plumbing Contractors, we’re committed to providing you with the highest level of service, so you’ll always be happy that you chose us.
Here at Ridgetop Mechanical, we promise to never unfairly take advantage of someone who needs our services. We pride ourselves on our honesty and integrity and we firmly believe that you'll see the difference when you choose our company. We've also been family- owned and operated from the start.
We may not be related, but you’ll feel like we’re family.
We’re committed to building projects that you can be proud of.
Our staff members are highly skilled and have years of experience and certifications. But, their dedication to making sure your needs are met doesn't come from that, it comes from within. And it's embraced and appreciated by all of our staff.
Get to know our experienced staff. They’ve got the skills, and a desire to help. Come see what we have to offer your projects.
I could tell something was wrong when I came home a few weeks ago and my house was chilly. I was really worried I wouldn't be able to get it fixed quick enough knowing colder weather was soon approaching. Ayad was not only helpful but explained our options to either do a repair or a full replacement which would save us money in the long run. Will definitely be using them going forward.
Overall I give Ridgetop 5 stars. From the beginning to end I was very pleased with the customer service I received. It is hard to find a company that does great work AND has great customer service. I have noticed that most lack in one or the other. Luckily, this company has both! I don't like having to get things repaired but it makes it easier when you work with a business that actually cares about the homeowner. Great job!
Great experience with this company!! Will definitely recommend!
Could not be happier with our experience with Ridgetop. Our downstairs unit ended up needing to be replaced. The crew arrived on time, did a thorough and efficient job installing and we are very happy. Fair price, great service. We will definitely go to them with all of our HVAC needs in the future and highly recommend.
Love this company! The service tech that was sent to my house did a great job. He was really professional and did not mind that I asked a million questions.
I had some bad experiences in the past with repair companies so I was not excited about having to get my unit looked at. It was reading emergency heat and I was unsure of what that meant. This company was very helpful and timely and did a great job. I also loved that they explained everything in a language I was able to understand. I will definitely choose them again.
Awesome and efficient service. Would recommend to anyone
After dealing with many unresolved issues and "pretend fixes" to our unit (from another company), we were thrilled with this company's customer service. They were kind, honest, and helpful.
Had a great experience with these guys. My home warranty company sent them to do some plumbing repairs. Technician showed up on time and performed the repairs quickly and painlessly. Their office staff (Ashley) was fantastic to deal with too.
Best experience EVER!
I had Rolando respond to my air conditioning unit that went out recently. It was so cold in my house we had to sleep in front of the fire place. Rolando came and was extremely professional and helpful and helped us get heat again!
Quality of service
Bo Benson with Metro tech Mechanical and his crew worked magic getting my new heat and air unit replaced during these 90 plus days. I have 7 dogs and 1 cat and I worried about the heat in the house while I was at work..I would get home and it was 85 plus and he and his crew cared about them and us.and not so much about selling me something I didn't need. He showed me what was broken and explained how it should work. He also got my home warranty company to approve to replace it. Now this thing has broken down 3 times in 6 months and he was the only company who could get them to do this with out me having to pay a arm and a leg. My cost of a 5,ooo dollar unit, 250.00 now that's a deal.and a life saver for my dogs and me. So thank you Bo Benson and your company for doing such a great job and not cheating me out of cash I didn't have, you guys ROCK.
Install Plumbing Fixtures
They were timely and professional and were able to help me schedule additional repairs that I did not notice.
The young man came out, but he had a job in Brentwood that he needed to do and he didn't want to get under the floor of my house and get dirty, so he said he would come back and repair the leak under the floor of my house. He did not come back the same day, but he did come back and he repaired the leak and charged $200, which was very reasonable for the job he had to do. This is a small rental house that I am remodeling and it was dirty under the flooring and the job could not have been a pleasant one. I appreciate the fact the young man came back because I did not expect him to when he left to go to Brentwood. I would hire this company again because they did what they said they would do.
Repair HVAC/Install Plumbing Fixtures
They were great. Also helped me out with issues I had with my air conditioning unit.
Install/Replace Sewer Line
We needed a grinder pump installed and new sewer line installed. On this job I contacted 3 companies and set 3 appointments.. Metro was the only one that was on time. The appt. was at 9:00 am and they were at my driveway at 8:45 am. The other companies drifted in and out at their own convenience .....Metro was not the lowest offer however, they were in line with what other neighbors paid.. This company operates with very high standards for service and I would give a 5 star recommendation to anyone.
Repair/Install Gas Piping
Courteous and even though they weren't able to make the first scheduled appointment, they did call and reschedule for the next day. Fair priced.
Replace Heat Pump
Outstanding service,outstanding people, have already recommended these folks to my friends.
Install Natural Gas Furnace / Forced Air Heating System
Best Price, Prompt, and followed up with everything I asked for. Personally chose the units I wanted and they matched or beat all others. Would recommend use them for a estimate, I'm sure you'll appreciate their honesty. Other HVAC companies, in our area, sought to take advantage, with escalated prices, and promises they could not honor.
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- Certified Master Plumber
- EPA Certified
- Diamond Certified
- Best Of Home Advisor
- Chamber of Commerce Member
- Best of Home Advisor
- Plumbing - Heating - Cooling Contractors Association Member
- Carrier Comfort Specialist
- American Standard